Accessibility

The boutique hotel ‘Casa Nova’ has made this a goal and is working to promote the issue of accessibility. We consider all our customers / our site surfers as customers with equal rights, who are entitled to enjoy full access to the company’s facilities and services. That’s why we made sure to make accessible our most important source of information, which is the website of the company Casa-Nova-Hotel.com

We do our best to allow every surfer to use the company’s services in a fully sensitive and equal way when the law is only a basis from which we strive to increase and improve the accessibility of information to our customers and thus also increase our customer base.

Making the service accessible to the company’s customers

The managers/employees of the company have undergone training in the field of service accessibility for people with disabilities. As part of the training, the company’s managers/employees received tools to deal with the issue of accessibility, including hands-on experience in understanding the physical limitations of those with disabilities and understanding the needs of all users of the company’s websites.

Service accessibility and telephone answering

The company’s telephone service center operates for the benefit of customers with disabilities and without background music, at a slow pace and in clear language in Hebrew and/or English, and here for any inquiries and/or questions on any subject related to the company’s products and/or services.

Accessing the service via e-mail

You can also contact us via the company’s email: Info@casa-nova-hotel.com

Contact regarding accessibility

We will be happy to receive inquiries for information and/or suggestions to improve the browsing experience on our site.

You are welcome to contact us at any time.